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replies inside 24h fail with (#10)

Feature Request

issue: on click-to-Messenger ad threads where the customer has sent exactly one message, replies inside 24h fail with (#10) subcode 2018278 "outside of allowed window", while a reply from Meta Business Suite on the same thread goes through. Can you check this with Meta? We can send fbtrace ids.

Posted by Target Store ·
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Comments1

  • Target Store

    •

    Oct 21

    fbtrace ids from the last week (33 sends across 12 conversations, newest first):

    AuVAwEeUYBtsHtZGlEQ-qEA A9sdwYWFnlvtMPSWVuUj5eI ATqeuYpGQCcGOgprt54W1zZ AQldqn0v2-WNuY7P2o4VAZh
    AzFvmfrt2M5h8IvQXMktrYe A_rA9b1t2rJkx3DHyTmznt6 A1dFwzPueaPCSn9m_CE29il A4KPr55fvRxtv--q5MRfmlJ
    AQ634aYwZIMnDFFPoYWqdwn AUfPNq8ACqJB7YoznWy1X-9 AqM8NlEUj0qYhWO70j-jAT4 AthFcveSXSBfsNJbtUENN1e
    As7YaaqIVRaj7S9gF2TfuwD APsTcR-A82YDxHHqS6Pqhgh Ahq0yVYzh_I-9U0hRPODNUr AP9e6uInV-WsA8VqoFS6c4y
    A6Y0lvzqAMIL38zIokfwxaF AwOeQZOtsf_sTkF0aFpcd0w ANeY_lzri5pVYGhLM9mR4ZN AkF5JLL4bXS6VWtRDW6wF0N
    AtaG83QBUjRoXhbQlAnTtSz A487oWt7rrwWrhOlIgYAZNE A4Q8hkgeKWDT5OOw4FHRnbO AxiApE90HJtDlJSkQnqAwMT
    A9mKa2DPqk58hZWAFcYLIti AGD2VjFokMcUqKh6QGLyCFs AIvsGqx63nfuu-tg3KgUDd0 ABTFCvKowxmIfQXoTEZsrZ-
    Aik0fz-XcPXpl_lWPT5RMSU AXk_-mzIPrCQPqVJlR68_XX ARC3hpduUEiXBt9CrDyL3CL AXFK3dpouMSvbgV3kFPo827
    Atdn_9LMsMQDL46oRtUg3tp
    We have 68 more ids going back to 2026-10-07 if the team wants them.