Hi team,
(It's been confirmed there's no current mechanism to exclude inbox data at the account, profile, or key level, and suggested I file this here.)
The request: an API key scope that includes everything Zernio offers — publishing, scheduling, analytics, ads/boosting, and public engagement (comments, reviews, mentions) — except private messages/DMs specifically.
One clarification on scope, Zernio treated "DMs/comments/history" as one bucket ("Inbox data"): I'm not asking to exclude comments, reviews, or mentions — those are public content, and I'd still want API access to them for engagement features. The specific thing I want excludable is private, 1:1-style conversations (DMs) — the messages endpoints, not the comments endpoints. If Inbox is currently modeled as a single resource internally, splitting "messages" out as its own resource type (separate from "comments") is really the core of this request.
Why this matters: I'm building a multi-tenant platform where each of my customers connects their own social accounts. My team-level API key currently has standing access to every connected customer's private DMs by default, whether or not my product ever touches that data. That's a real privacy exposure for a service that's supposed to only be publishing and reporting on their behalf — and it's the one gap keeping me from using Zernio more broadly across my product (including the ads/boosting features, which I'd otherwise like to build on Zernio).
Concretely, either of these would solve it:
- A resource-type dimension on scoped API keys, e.g. `resources: ["posts", "comments", "ads", "analytics"]` that simply omits (private) `"messages"`
- An account/profile-level toggle to disable inbox message ingestion specifically, while leaving comments, reviews, and mentions untouched
Happy to give more detail on the use case if useful. Thanks for considering it.
Please authenticate to join the conversation.
Completed
Feature Request
About 1 month ago

Robert B
Get notified by email when there are changes.
Completed
Feature Request
About 1 month ago

Robert B
Get notified by email when there are changes.