Feature request — metadata.quotedMessageId missing on message.sent webhook event

Hi Zernio team,

We're integrating the Instagram inbox webhooks (message.received / message.sent) into our CRM to show "replying to" context on quoted messages.

Per the docs (https://docs.zernio.com/webhooks/inbox#messagereceived), message.received includes an optional metadata object, described as:

"present when the message is a quick reply tap, postback button tap, inline keyboard callback, or a quote-reply to an earlier message"

This works as documented — when our end customer quotes/replies to a message on Instagram, we correctly receive metadata.quotedMessageId on the message.received event.

However, when our own agent (the connected Instagram account) quotes/replies to a customer's message directly from the native Instagram app, the resulting message.sent event does not include a metadata object at all — per the docs (https://docs.zernio.com/webhooks/inbox#messagesent), message.sent only documents id, event, message, conversation, account, timestamp, with no metadata field.

We confirmed this against a real payload. Example message.sent event for an agent-sent quoted reply (IDs redacted):

json

{ "id": "d2760b83-18fb-4df9-8899-e693cbb86e14", "event": "message.sent", "message": { "id": "6a7e2afe77555aae0186a9d8", "conversationId": "6a7de6e777555aae01737b3f", "platform": "instagram", "platformMessageId": "aWdfZAG1faXRlbToxOklHTWVzc2FnZAUlEOjE3ODQxNDAzMzUwNjEwOTE5OjM0MDI4MjM2Njg0MTcxMDMwMTI0NDI1ODYwMTkzODAzNTc4Mjc5NzozMjk1NzkzODY1ODUzMDQwNzk2NjY5NTk0MzkxMzM0MDkyOAZDZD", "direction": "outgoing", "text": "Wuot", "attachments": [], "sender": { "id": "6a7de1bf77555aae0171ed37", "name": "BelaBruna - Moda Feminina", "username": "lojabelabruna" }, "sentAt": "2026-08-13T20:37:14.711Z", "isRead": true }, "conversation": { "id": "6a7de6e777555aae01737b3f", "platformConversationId": "4618872881457502", "participantId": "4618872881457502", "participantName": "Diogo Salvador", "participantUsername": "diogosalvadorf", "status": "active", "contactId": "6a7e035700627611b0696587" }, "account": { "id": "6a7de1bf77555aae0171ed37", "platform": "instagram", "username": "lojabelabruna", "displayName": "BelaBruna - Moda Feminina" }, "timestamp": "2026-08-13T20:37:18.743Z" }

This message was sent as a quoted reply to an earlier customer message (via the native Instagram app), but there is no field anywhere in the payload indicating which message it was replying to.

Request: could you add metadata.quotedMessageId (or equivalent) to the message.sent event as well, mirroring what already exists on message.received? This would let us show reply/quote context in our CRM regardless of which side (customer or agent) initiated the quote.

Happy to share more sample payloads or webhook logs if useful for reproducing this.

Thanks!