"Right now the Comment‑to‑DM trigger keywords only support 'Contains' and 'Exact match.' Contains matches the keyword inside other words (e.g. 'app' fires on 'happy,' 'apple,' 'application'), and Exact match only fires when the entire comment equals the keyword. There's no way to match a standalone word like 'app' when it appears inside a longer comment. The keyword field also trims spaces, so I can't fake a word boundary by adding spaces around the term. Could you add a 'whole word' / word‑boundary match mode so a keyword only triggers when it appears as its own word, regardless of case?"
You can drop that straight into the featurebase board, or paste it into the chat widget where Ana can route it. Want me to help with anything else on the automations while you're here — like finishing the Facebook and Instagram setups with Exact match or Contains?
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Completed
Feature Request
About 2 months ago

Maddox Schmidlkofer
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Completed
Feature Request
About 2 months ago

Maddox Schmidlkofer
Get notified by email when there are changes.